Whether a single person or a large corporation, SRG International strongly believe that taking care of its customers has to be a corner stone of all its activities.

We are committed to providing the highest quality service, delivered responsively and cost effectively by well-informed professionals who take pride in what they do.

SRG International will:

• Seek to understand the requirements of our clients and their business.
  
  
• Always ensure the strict privacy and confidentiality of our clients or potential clients.
  
  
• Ensure that clients are treated courteously and promptly.
  
  
• Encourage staff members to act politely, friendly and helpfully in dealing with enquiries.
  
  
• Ensure that you are always told the name of the person taking responsibility for dealing with your enquiry or problem. All major issues will be dealt with by a principal of the company.
  
  
• Ensure that our associates act in a manner which meets the expectations of SRG International and our clients.
  
  
• Always admit and rectify immediately any errors or inaccuracies caused by SRG International or its agents.
  
  
• Never sell or recommend products or services that we cannot support.
  
  
• Never sell or recommend products or services for profit only.

If you have any comments regarding SRG International commitment to its Customer Care Policy please feel free to contact our Customer Care team.

E-mail:
customercare@srgicorp.com

Write to:
SRG International Corporation
P.O. Box 361492
Strongsville, OH - 44136
United States of America